Terms and Conditions

Effective date 06.01.2025

Forstaris is the trading name of Shaz Morton, sole trader.

1. General Terms and Conditions

• Website Use: By accessing our website, you agree to use the site in accordance with all applicable laws, including local and international laws.

• Modification of Terms: We reserve the right to modify these Terms and Conditions at any time.

2. Services Offered

We offer interior design services and may provide content, advice, or consultancy through our Site. These services include but are not limited to: 

• Consultation for interior design projects 

• Custom design plans 

• Product recommendations 

• Online support 

By using these services, you acknowledge that the content and advice we provide are intended to assist and guide your design decisions but do not constitute professional legal or technical advice.

• Interior Design Consultation: We provide professional interior design consultation, including concept development, space planning, and design advice. Services are provided either online or in-person, depending on availability and location.

• Furniture and Product Sales: Our website features a range of furniture and home decor products for sale. All product descriptions, pricing, and availability are subject to change without notice.

• Custom Design Services: We offer customized furniture and interior design services. Please note that custom designs may require a separate agreement, which will include additional terms and conditions specific to the service.

3. User Account

• Registration: To use certain features of the site, such as purchasing products or booking consultations, you may be required to fill in a contact form or create an account . You agree to provide accurate and complete information during the registration process.

• Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

• Account Termination: We reserve the right to suspend or terminate your account if we suspect any breach of these Terms and Conditions or any unlawful activity.

4. Orders and Payment

• Placing an Order: When you place an order for furniture or other products, you are making an offer to purchase those items. We reserve the right to accept or decline your order at our discretion.

• Payment: Payment for products and services must be made at the time of order unless otherwise agreed upon. We accept various payment methods, including credit cards and other online payment systems.

• Pricing and Availability: Prices and availability are subject to change without notice. In the event of an error in pricing or availability, we will notify you and offer an option to either cancel the order or proceed with the correct details.

5. Shipping and Delivery

• Shipping Policy: We provide shipping services for products purchased through the website. Delivery times and costs will be provided when available at the checkout or by contacting us directly, but may vary depending on location and product availability.

• Shipping Issues: We are not responsible for any delays caused by third-party shipping providers or external factors such as weather conditions. However, we will assist in resolving any shipping-related issues to the best of our ability.

6. Returns and Cancellations

• Returns: Returns may be accepted on certain products if they are unused, in their original condition, and within the time frame specified in our return policy. Custom items are generally non-returnable.

• Cancellations: You may cancel an order within within 24 hours of placing it. For custom orders or personalized design services, cancellations may not be allowed after production has begun.

• Refunds: If a return is accepted, we will issue a refund to the original payment method, minus any applicable restocking fees or shipping charges.

7. Intellectual Property

• Content Ownership: All content on this website, including text, images, logos, graphics, designs, and software, is the property of [Forstaris.com] and is protected by copyright, trademark, and other intellectual property laws.

• Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes.

8. User-Generated Content

• Submission of Content: If you submit reviews, photos, or other content to our website, you grant us a royalty-free, perpetual, and worldwide license to use, modify, and distribute that content.

• Content Guidelines: You agree not to post any content that is illegal, offensive, defamatory, or violates any third-party rights.

9. Disclaimers and Limitation of Liability

• No Warranty: We make no warranties, express or implied, regarding the website, products, or services, including but not limited to their accuracy, quality, or fitness for a particular purpose.

• Limitation of Liability: To the maximum extent permitted by law, Forstaris.com  shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the website or products.

10. Privacy Policy

• We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and protect your data. Please review our Privacy Policy for more details.

11. Governing Law

• These Terms and Conditions will be governed by and construed in accordance with the laws of the UK, without regard to its conflict of law principles.

12. Dispute Resolution

• Any disputes arising out of or in connection with these Terms and Conditions shall be resolved through [mediation/arbitration] in the UK.

13. Intellectual Property

The content of the Site, including but not limited to images, designs, text, logos, trademarks, and other materials, is protected by copyright, trademark, and other intellectual property laws. You agree not to reproduce, distribute, or create derivative works from any content on the Site without our express written consent. 

14. User Content

If you submit or upload any content (such as photos, reviews, or design ideas) to the Site, you grant us a non-exclusive, royalty-free, worldwide license to use, modify, and display such content. You represent that you have the rights to the content you submit and that it does not infringe any third-party rights. 

15. Privacy and Data Collection

We value your privacy. By using the Site, you consent to the collection and use of your information in accordance with our Privacy Policy.

7. Payment and Pricing

All payments for our interior design services are due according to the terms provided at the time of purchase. Prices for hourly consultations are listed on the Site and may be subject to change. Prices for interior design services are made on an individual basis per project. We accept various payment methods as detailed in our payment policy. 

8. Disclaimers and Limitation of Liability 

• The content on this Site is provided for general informational purposes only. While we strive to keep the information accurate, we make no guarantees about the accuracy, reliability, or completeness of the content. 

• We are not responsible for any direct, indirect, incidental, special, or consequential damages that result from your use of the Site or the services provided. 

• We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of third-party websites. You acknowledge and agree that we are not liable for any damages or losses arising from your use of any third-party services. 

10. Termination

We reserve the right to terminate or suspend your access to the Site and services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Site. 

11. Governing Law

These Terms will be governed by and construed in accordance with the laws of the UK, without regard to its conflict of law principles. Any dispute arising under or in connection with these Terms shall be resolved exclusively in the courts located within the UK.

12. Modifications to Terms

We reserve the right to update or revise these Terms at any time. All changes will be posted on this page, and the "Last updated" date will be revised accordingly. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

13. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

• Email: info@forstaris.com

• Phone: 0794 135521

• Address: 7 Kirkhope Mill, Ettrickbridge, Selkirk TD7 5HR